Legal Operations Engineer – Privacy

TRU Staffing Partners

  • Full Time

Our client, a leading global firm, is seeking to add a Legal Operations Engineer to join its Practice Services team. This role will champion the development of innovative technologies and processes to help the firm better serve its clients and create a competitive advantage. The Engineer will consult on and implement intelligent automation, will research and develop on emerging technology, will integrate technology into legal services, and will consult internally with practice groups and externally with clients to better assist them in achieving their digital strategy. The ideal candidate enjoys being client-facing, has strong project management skills, has experience consulting on or implementing technology, and proven aptitude to learn new software applications. Advanced degrees like MLS or MBA are a plus; JD is preferred. Law firm or legal department experience is highly desirable. 

Please do not apply to this role if you do not have Data Privacy experience.


  • Consult on and implement advanced legal technologies in collaboration with diverse leadership, attorneys, and clients
  • Facilitate taking business requirements and translating those needs to key developers as well as helping to build appropriate solutions
  • Support use case identification and serve as a collaborative team member toward the deliverables of process or document automation projects
  • Work closely with legal practice teams to create a deep understanding of legal process in order to recommend the best solution, whether technology or process improvement, to optimize client service delivery
  • Develop deep expertise in technology and workflow solutions relevant to the position
  • Proactively use the most current technology to further teamwork, client service, and efficiency
  • Manage projects using agile project planning and support requirement specifications of the Project Management Office (PMO)
  • Develop strong understanding of advanced technologies and trends in the industry as they pertain to law firms and demonstrate knowledge of the range of technologies available to deliver superior legal services
  • Identify, evaluate and recommend best in class advanced technology tools that align with the strategic imperatives of the Firm and provide attorneys with opportunities to increase efficiency when serving clients
  • Build strong relationships across the firm, external networks, and with clients.
  • Other duties as requested and assigned


  • Bachelor’s degree is required with a significant progressively responsible work experience, or equivalent combination of education and experience. MLS, MBA or other advanced degree is a plus. JD is preferred. Law firm or legal department experience is highly desirable
  • Experience consulting on or implementing technology in client-facing positions is highly desired
  • Thorough understanding of advanced legal technologies that can be applied to Firm operations and enhance working efficiency
  • Proven aptitude to learn new software applications at the power -user competence level
  • Demonstrated proficiency in Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint
  • Demonstrated proficiency with Access or other database applications. Proven aptitude to learn new software applications
  • Strong analytical and communication skills in both oral and written formats 
  • Ability to effectively present information and respond to questions from all levels of professionals, support staff, and clients. Ability to manage and exceed expectations and to exhibit a high degree of responsiveness, diplomacy, and professionalism in these interactions
  • A strong client service approach and team orientation
  • Strong project management skills. Project and team management experience with attention to detail and a willingness to “roll up sleeves” and operate at whatever level is needed to accomplish tasks
  • A self-starter with a tolerance for uncertainty and an ability to prioritize and complete simultaneous projects with minimal supervision and/or through team collaboration is highly desired
  • Accurately manage and report all time worked on projects
  • Excellent organizational and planning skills with ability to prioritize multiple tasks and projects in a fast-paced environment with strict deadlines
  • Must demonstrate impeccable integrity in personal and fiduciary matters and to exercise discretion with confidential and sensitive information
  • Demonstrate good judgment, tact, and flexibility under pressure in a mixed-matrix environment with many stakeholders and potentially competing priorities


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